For every kind of information, indication or claim, please call number 0039.0803481958 or write to one of following addresses : for Italian customers ; for foreign customers.
In order to improve our customer care, in case of claims, please send to one of our addresses the following information :
customer service demand ;
delivery date and place ;
invoice’s number concerning the claimed product ;
pictures about the noticed problem ;
for problems due to shipment, a dated and signed way bill copy.
All those information have to arrive during delivery’s following 8 days.
To help us to offer to you the best service, it’s advisable do not leave out the mention “accepted conditionally” on way bill, as provided for by international shipment rules.
We will take care of a prompt communication about the set solution with all needed information about claim’s running. |
